ComeToMe

Frequently asked questions

ComeToMe connects a local request with a provider verified for the relevant service.

An elegant woman smiles as she books a service on her smartphone, seated in a Haussmann-style living room bathed in golden light.
01

When am I charged?

The amount is reserved when requesting and charged at the end of the mission.

02

Can I cancel?

Yes. Fees may apply after a provider has been assigned.

03

Do you store card details?

No. Payments are processed by Stripe.

04

How do I contact support?

In the app, open Profile, then Help and Support.

Updated 7 October 2026